FAQ

How long will my flowers last?

Our designs feature speciality blooms, such as orchids which often are fragile.

Expect your blooms to last anywhere between 3-5 days if kept out of sunlight, away from heaters and windows and in a cool environment.

What days can I order from the Ready to Order wedding flowers collection?

We offer delivery or collection on our Ready to Order menu on Tuesdays-Saturdays

Will my flowers arrive in water?

All our flowers are delivered with a water source to keep them as fresh as possible.

We suggest carefully unpacking, and transferring to a vase should you be waiting a few days before your event.

What flowers will be in my wedding bouquet?

You can expect LADYGARDEN siganture blooms such as roses, anthuriums and orchids in your wedding bouquet - as per our hero image - however flower choice, as always, is up to the designer. Trust our process! Everything we make is in alignment with the LADYGARDEN style.

Can I choose my flowers on the Ready to Order menu?

We prioritise choosing your colour palette and ask that you trust our design team to match this to seasonal blooms appropriately. If you like our style, and aesthetic: you'll love what we create for you.

Is the studio open for walk-in flower purchases?

No! We are operating on a by-appointment only basis currently. If we ever do a pop up, we will let you know!

Can I choose a specific delivery time?

We offer two delivery slots on Fridays and Saturdays: 9am-12pm, or 12pm-3pm. We allow a window for our couriers to deliver.

If you need a specific delivery time, feel free to email us directly and we can coordinate a set time at an additonal fee with our courier system. Orders@myladygardenflowers.com

Can I hire the studio as a florist for the day?

Yes - we offer full and half day rates in our studio for fellow florists.

Email us for availability

Info@myladygarrdenflowers.com

Can I hire the studio for an event?

Yes - get in touch for rates!

info@myladygardenflowers.com

Are you still doing a weekly delivery service?

We no longer offer a weekly delivery service - however - our Read to Order wedding concept allows you to order from our menu with delivery/collection Tuesday - Saturday.

So - the best way to get fresh flowers delivered, is to order there.

Do you take custom orders?

Yes, within London! Our mininum spend is £350.00 for custom orders.

Please email us with more details on what you'd like! Orders@myladygardenflowers.com

My order hasn't arrived. What do I do?

In this rare scenario, please contact orders@myladygardenflowers.com and we will sort it out ASAP!

What if I have a question about my order?

Contact our team! Orders@myladygardenflowers.com and let us know your order number. We will get back to you ASAP!